# Privacy Policy

Last Updated:

Welcome to Bet Tips ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Bet Tips application.

## 1. Information We Collect

### 1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

- Register for an account
- Make purchases or transactions
- Contact us for support
- Participate in surveys or promotions

This information may include:

- Name and contact information (email address, phone number)
- Payment information (processed securely through third-party payment processors)
- Account credentials (username, password)
- Profile information and preferences

### 1.2 Usage Information

We automatically collect certain information when you use our app, including:

- Device information (device type, operating system, unique device identifiers)
- App usage data (features accessed, time spent, interactions)
- Log data (IP address, access times, error logs)
- Location data (if you grant permission)

### 1.3 Transaction Information

When you make purchases or unlock premium tips, we collect:

- Transaction details (purchase history, payment method, transaction amounts)
- Points and subscription information
- Tip purchase and unlock records

## 2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you notifications about tips, updates, and important information
- Personalize your experience and provide relevant content
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
- Analyze usage patterns to improve app functionality

## 3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

### 3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

- Payment processors (Mobile Money services, MTN, Airtel)
- Cloud hosting and storage providers
- Analytics and performance monitoring services
- Push notification services (Firebase Cloud Messaging)

### 3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

### 3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

### 3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

## 4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Secure payment processing through trusted third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

## 5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

## 6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

## 7. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

We use the following third-party services:

- Firebase: For push notifications and analytics (Google Privacy Policy applies)
- Mobile Money Providers: For payment processing (MTN, Airtel privacy policies apply)

## 8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

## 9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

## 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you a notification (if you have notifications enabled)

Your continued use of the app after such changes constitutes acceptance of the updated Privacy Policy.

## 11. Responsible Gambling

Bet Tips provides betting tips and predictions for informational purposes. We encourage responsible gambling and remind users that:

- Gambling should be done responsibly and within your means
- Betting tips are not guarantees of winning
- You should never bet more than you can afford to lose
- If you feel you may have a gambling problem, please seek help from appropriate support services

## 12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@bettips.com

Support: Contact us through the app's support feature

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